Richmond Veterinary Clinic is continuing to provide care for our patients during COVID-19 restrictions with some additional precautions to help keep our clients, staff and community safe. When you arrive at the clinic for your scheduled appointment please telephone us on 9428 2220 prior to entering so that we can safely manage client numbers within reception. We appreciate your understanding if this involves a short wait outside. When the vet is ready to see your pet we will ask you to wait in a consultation room while your pet is examined by the vet in another room. The vet will then communicate with you about your pet over the telephone and once the consultation is complete the nurse will return your pet to you. We understand this is a significant change to the way we usually conduct consultations, but we appreciate your cooperation to minimise contact between staff and clients so that we can continue to provide care for your pet. There may of course be some exceptions to these procedures in certain circumstances; please contact reception for more information.