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259 Church Street, Richmond, VIC 3121


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Pla Luaowong

Vet Nurse

Pla Luaowong is a veterinary nurse and our resident groomer. She moved to Melbourne after qualifying as a veterinarian in her native Thailand. Pla’s kind and gentle manner and meticulous attention to detail have made her very popular with pets and clients alike.

Pla enjoys cooking Thai food, and has discovered a new love for baking cupcakes.



Jade started at Richmond Vet in 2015 as a dog bather after completing 3 short grooming courses at Box Hill Tafe. Since starting at Richmond Vet, Jade has improved her skills and is now a full time dog groomer. Jade also studied Animal Studies and Companion Animals at Victoria University back when she was in high school.

Outside of work, Jade enjoys watching movies, travelling and hanging with her two fur-babies, Candy & Bossy

Ella Cotter-Hill

In her childhood, Ella had quite a substantial collection of pets including hermit crabs, lizards and mice. She has been passionate about animals all her life. Ella began washing dogs as soon as she graduated from high school in 2014 and since has gradually learnt further grooming skills. She’s been a happy member of the Richmond Grooming Team since 2016.

Outside of the clinic, Ella is a Latin dancer and aspires to become a professional actor.